We are seeking a friendly and organized Front Office Attendant to join our team at Hillcrest Acres RV Park. The Front Office Attendant will be responsible for providing exceptional customer service to our guests and assisting with various administrative tasks to ensure smooth campground operations. Duties include greeting and assisting guests, answering phone calls and emails, processing reservations and payments, and maintaining accurate records.

Responsibilities:

Greet guests warmly and provide information about campground amenities, policies, and local attractions

Answer phone calls and emails promptly and professionally

Assist guests with check-in and check-out procedures

Process campground reservations and payments accurately

Maintain cleanliness and organization of the front office area

Keep accurate records of campground occupancy and financial transactions

Address guest inquiries, concerns, and complaints in a courteous and efficient manner

Assist with other administrative tasks as needed

Bathroom/ laundry cleaning as needed

Qualifications:

Previous experience in customer service or hospitality preferred

Excellent communication and interpersonal skills

Strong organizational skills and attention to detail

Proficiency in computer systems and software, including reservation management systems (experience with Campground Manager or similar software is a plus)

Ability to multitask and work effectively in a fast-paced environment

Willingness to work flexible hours, including evenings, weekends, and holidays

Knowledge of campground operations and outdoor recreation is desirable but not required.

How to Apply- Email us a copy of your resume, call or text us